Privacy Policy

Effective Date: June 1, 2026

This Privacy Policy describes how Adornus, LLC collectively “we,” “us,” or “our” collects, uses, discloses, and safeguards your personal information when you visit our website https://www.adornus.com/ the “Site”, place orders for cabinets or related products, or interact with our services collectively, the “Services”.

We are committed to protecting your privacy. By using our Site or Services, you consent to the practices described in this Policy. If you do not agree, please do not use our Site or place orders.

Information We Collect

We collect information you provide directly and information collected automatically.

Information You Provide:

  • Account Information: Name, email address, password, phone number when you create an account.
  • Order Information: Shipping address, billing address, cabinet specifications, measurements, custom options, and order notes.
  • Payment Information: Credit card number, expiration date, CVV, and billing address when you order cabinets online. We do not store full credit card details on our servers. Payments are processed by secure third-party providers.
  • Communications: Information you provide when contacting customer support, requesting quotes, or subscribing to newsletters.

Information Collected Automatically:

  • Usage and Device Data: IP address, browser type, device type, operating system, pages visited, time spent, and referring URL.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies for functionality, analytics, and advertising. See our Cookie Policy section below.
  • Location Data: Approximate location derived from IP address not precise GPS.

How We Use Your Information

We use the collected information for the following purposes:

  • Processing and fulfilling your cabinet orders including manufacturing, shipping, and delivery.
  • Communicating with you about orders, updates, and customer service.
  • Processing payments securely via credit card.
  • Improving our products, Site, and Services through analytics.
  • Personalizing your experience and showing relevant cabinet recommendations.
  • Sending marketing communications you may opt out at any time.
  • Preventing fraud, complying with legal obligations, and enforcing our terms.

Sharing Your Information

We do not sell your personal information. We may share it in these limited circumstances:

  • Service Providers: With trusted third parties who help operate our business, such as:
    • Payment processors e.g., Stripe, Authorize.net, or PayPal for credit card transactions.
    • Shipping carriers e.g., UPS, FedEx.
    • Manufacturing partners and fulfillment centers.
    • Website hosting, analytics Google Analytics, and email service providers.

    These providers are contractually obligated to protect your data and use it only for the services they provide.

  • Legal Requirements: When required by law, subpoena, court order, or government request including for tax, safety, or fraud prevention purposes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: In any other situations where you explicitly agree.

Credit Card and Payment Security

Your credit card information is handled with industry-standard security:

  • We use secure encryption SSL/TLS for all transmissions.
  • Payment data is tokenized and processed by PCI-DSS compliant third-party gateways.
  • We do not store your full credit card number, expiration date, or CVV code after the transaction is complete.
  • We implement fraud detection measures to protect against unauthorized charges.

If you suspect any unauthorized use of your card in connection with our Site, contact your card issuer immediately and notify us at the contact information below.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

Cookies and Tracking

We use essential cookies for Site functionality cart, login. We also use analytics and performance cookies. You can manage cookie preferences through your browser settings. We may use Google Analytics and similar tools; you can opt out via their respective tools.

Your Rights and Choices

  • Access, Correction, Deletion: You may request access to, correction of, or deletion of your personal information by contacting us.
  • Opt-Out: Unsubscribe from marketing emails using the link in the email or by contacting us.
  • Do Not Track: Our Site does not currently respond to “Do Not Track” signals.

Depending on your location, you may have additional rights under laws such as GDPR Europe, CCPA/CPRA California, or similar state laws.

Data Retention

We retain your information as long as necessary to fulfill orders, provide support, comply with legal obligations, and resolve disputes. Payment-related data is retained only as required by law or our payment processors.

Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect data from children.

International Transfers

If you are outside the United States, your information may be transferred to and processed in the U.S. We use appropriate safeguards for such transfers.

Changes to This Privacy Policy

We may update this Policy periodically. We will notify you of material changes by posting the new Policy on this page and updating the effective date. Continued use of our Services after changes constitutes acceptance.

Contact Us

For questions about this Privacy Policy or your data, please contact us:

Email: customerservice@adornus.com

Mail:
Adornus, LLC
10400 NW 21st St
Doral, FL 33172, Suite 115

Phone: 305-629-4800